JFK arrivals and departures · Advance requests
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Before you travel

JFK Car Service FAQ

JFK car service questions are best answered against your exact trip. Terminal pickup instructions, fare and wait terms can vary. Read the answers below, then get the current details in writing for your reservation.

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Common questions

Can I request a child seat?
Where will my driver meet me at JFK?
Which vehicle should I request for luggage?
How much free wait time do I get?

60 minutes after landing on international arrivals, 30 minutes on domestic arrivals and 15 minutes on all other pickups. After that, waiting is charged in 15-minute increments at the hourly rate.

Are tolls and gratuity included?

Yes. Every fare we quote is all-in: base fare, tolls and standard gratuity. Airport parking is included for curbside pickup; meet-and-greet inside the terminal is a $25–40 add-on.

What happens if my flight is delayed?

We track every inbound flight and adjust the pickup time automatically. A delay does not change your fare, and your free wait time starts when the aircraft lands, not at your original booking time.

Sedan or SUV — which should I book?

A sedan seats 3 passengers with 2 large bags and 2 carry-ons. An SUV seats 6 with up to 6 large bags, for roughly 35–40% more. If you have more than two large suitcases, or a car seat plus luggage, book the SUV.

Can I get a child seat?

Yes, free of charge. Rear-facing, forward-facing and booster seats are available, and must be requested when you book so the chauffeur arrives with the right one fitted.

What happens if my flight is delayed?

Share your flight number when requesting a quote. Ask the booking team to confirm its flight monitoring and waiting policy for your reservation.

Where will my driver meet me at JFK?

The meeting location depends on your terminal and current airport rules. Your booking confirmation should state the exact meeting instructions.

Are tolls and gratuity included?

Ask for an itemized total before confirming. Inclusion of tolls, parking, waiting and gratuity must be stated in your quote.

Which vehicle should I request for luggage?

Send the number and size of your bags. The booking team can check whether a sedan fits or an SUV is needed.

Can I request a child seat?

Add the child age and seat requirement to your request. Availability and any charge must be confirmed before booking.

Questions to settle before the ride

What happens if my flight is delayed?

Share your flight number when requesting a quote. Ask the booking team to confirm its flight monitoring and waiting policy for your reservation.

Where will my driver meet me at JFK?

The meeting location depends on your terminal and current airport rules. Your booking confirmation should state the exact meeting instructions.

Are tolls and gratuity included?

Ask for an itemized total before confirming. Inclusion of tolls, parking, waiting and gratuity must be stated in your quote.

Which vehicle should I request for luggage?

Send the number and size of your bags. The booking team can check whether a sedan fits or an SUV is needed.

Can I request a child seat?

Add the child age and seat requirement to your request. Availability and any charge must be confirmed before booking.

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